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Home Care Assistance

Waterloo's Premier Home Care Provider

  • 100% Satisfaction Guarantees
  • No Long Term Contracts
  • Trusted by the Medical Community
  • Experts in 24 Hour Live-In Care
  • Available 24/7
  • High Caliber Caregivers
  • Experts in Alzheimer's & Dementia

Communities We Serve

  • Waterloo
  • Kitchener
  • Guelph
  • Cambridge

What We Do

We help seniors and older adults with non-medical activities of daily living including meal preparation, assistance with bathing, dressing, toileting, light housekeeping, medication reminders, transportation and much more. Care and companionship are available on an hourly or a live-in basis. We are the experts when it comes to 24 hour live-in care.

Not All Home Care Agencies are Alike

There are many Home Care providers, but when families want only the highest quality of care for a loved one, they choose Home Care Assistance. Highly recommended by medical professionals, our proprietary science-based approach promotes healthy activity, stress reduction and social interaction for older adults.

Ensuring the Safety of Your Loved One

All of our caregivers must go through a rigorous screening process including a criminal background investigation and a psychological test. Home Care Assistance has a reputation for hiring only the highest caliber of caregivers who apply for a job. For caregivers to work with Home Care Assistance, they must demonstrate compassion, professionalism and dedication to elderly seniors through prior work experience.

Dedicated Team of Care Experts

To ensure that we NEVER fall short of delivering the highest quality of care, your loved one's care is administered by a committed team of care management professionals including caregivers of the highest caliber, an expert care manager and a dedicated back office staff 24 hours a day 7 days a week. You never have to worry about caregivers missing a day, reaching us after hours or requesting last minute schedule changes.

The Highest Caliber Caregivers

Unless caregivers are highly trained and educated, compassion and commitment alone are not enough to deliver exceptional care. We learned that from day one and quickly responded by starting the Home Care University, a first of its kind in the senior care industry. We are delighted to share that our extensive training has made a life changing impact on both our caregivers and the senior clients they serve.

Care for Advanced Illnesses

Caring for an elderly adult with a chronic illness requires specialized training and experience. Our caregivers are expertly trained to provide care to seniors dealing with Dementia, Alzheimer's, Parkinson's, stroke and cancer. We also offer specialized care for post-hospitalization recovery and end of life hospice support.

Client Testimonials

"“I have had the pleasure of dealing with Home Care Assistance in attending to the daily needs of my aging mother for over the last year. The staff they have arranged have always been professional, compassionate and dedicated to best meeting the ever changing needs of my mother. I have always found the PSW's and Administrative Staff, pleasant, accomodating and professional. I honestly don't know how I would have managed throughout the last year without their assistance. I would highly recommend Home Care Assistance to anyone needing extra help in caring for an aging loved one. You couldn't be in better hands.”"
— Karen MacDonald
"“Home Care Assistance was a life savings experience for my mother and myself. My mother developed an incredible bond with her care giver Shelly. Home Care Assistance gave my mom dignity and provided me with a sense of relief in knowing that my mother's needs were being looked after. Shelly was always supportive and advocated for my mother when she could not. I am profoundly grateful to Shelly and Home Care Assistance in helping care for my mother during her elder years.”"
— Disa Hansen
"The staff at Home Care were very pleasant and helpful. I had a tough situation where I’ve been off work for more than a year, and they have been great through my entire recovery. I highly recommend them!"
— Cathy May
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