Welcome to Home Care Assistance of Waterloo, ON. We are passionately dedicated to helping our senior clients age in place while maintaining a high quality of life with dignity and independence. The foundation of our innovative approach to home care rests on our two proprietary methods, the Balanced Care Method and the Cognitive Therapeutics Method. When families put their trust in us to meet their older loved ones’ home care needs, they can rest easy knowing they have both the best caregivers in the industry (who are all trained in adhering to the Health Canada and/or Public Health Ontario best practices for infectious diseases) and a team of dedicated Care Managers to support them whenever they need help, no matter what time of day or night.

Whether your loved one is living with dementia or Parkinson’s, requires around-the-clock-care while recovering from an illness or stroke, or needs companionship and minimal assistance with basic tasks around the home, you can count on us to be there every step of the way. To schedule a complementary in-home consultation, call one of our compassionate Care Managers at (289) 795-0297.

Home Care Waterloo
Hour Care

Live-In or 24 Hour Care offers seniors the opportunity to age in place, in a familiar home environment surrounded by their cherished memories. Around-the-clock care is a great alternative to assisted living facilities or retirement homes.

Waterloo Home Care

Dementia &
Alzheimer's Care

Home Care Assistance proudly trains our caregivers in the Cognitive Therapeutics Method™ so that clients can receive one-to-one cognitive stimulation as well as support with basic care and activities of daily living– at no additional cost.

Waterloo, ON Home Care

Respite &
Hourly Care

Hourly home care is not only used to enhance the lives of our senior clients, but the lives of their families as well. Hourly care can provide family caregivers with time to attend to their own needs and personal obligations.

Home Care Waterloo, ON

Care in Assisted
Living Facilities

There are many options to consider when looking for solutions in caring for your aging loved ones, including live-in facilities. We can help you determine the best possible care for your loved one with whatever budget you are working with.

What is Unique About Home Care Assistance?


Balanced Care Method™

Our holistic, evidence-based Balanced Care Method encourages a nutritious diet, regular physical activity, mental and social stimulation, and cultivating a sense of purpose to promote overall wellbeing and longevity. Learn More


Cognitive Therapeutics Method™

While all seniors benefit from our science-based Cognitive Therapeutics Method, it was specifically designed to slow mental decline in seniors with memory impairment through activities targeting attention, visual-spatial perception, language, memory, and executive functioning. Learn More

Why Choose Home Care Assistance Waterloo?

Customised and Flexible Care Plans

Offering flexible hourly and live-in care, our Clients and their families determine care schedules that are most convenient. Whether your senior loved one needs assistance for a few hours a day or around-the-clock support, we will work with you to create an exceptional customised Care Plan and to select a Caregiver whose character attributes are an ideal personality match. For more information, please give us a call at (289) 795-0297 or email us at A friendly and experienced Care Manager can answer questions and schedule a complimentary in-home consultation.

Trained Caregivers Families Trust

At Home Care Assistance of Waterloo Region and Guelph, we provide high quality care that we would provide to our own loved ones. All of our caregivers are employees of our company, not licensed contractors and are bonded, licensed, and insured. To become a part of the Home Care Assistance family, caregivers must also pass a thorough background and reference check and we require all caregivers to attend senior care training at our very own Home Care Assistance University where they learn and have ongoing access to courses about senior home care.

Our Revolutionary Approach to In-Home Care

Our proprietary Balance Care Method™ is a unique approach to home care that is focused on the personal needs and individual preferences of the client and their family. Our team diligently ensures your loved one is always receiving the highest level of care by learning and understanding the care recipient’s routine, challenges, and home environment. We conduct ongoing evaluation and maintain an open channel of communication with extended family for total peace of mind.

Get in Touch with Us

If you are on the lookout for personalized in-home care for your loved one or yourself, look no further. Let Home Care Assistance of Waterloo provide quality care, support, and encouragement to your loved one and family. Please feel free to call me or one of our expert Care Managers at (289) 795-0297 or email us at for more information or to schedule a complimentary, no-obligation consultation. It will be our pleasure to assist you.

Waterloo, AZ Elder Care

Serving the Communities of:

  • Waterloo, Kitchener, Guelph
  • Cambridge and Surrounding Areas
  • Waterloo Elder Care
    What our Clients Say

    “I have had the pleasure of dealing with Home Care Assistance in attending to the daily needs of my aging mother for over the last year. The staff they have arranged have always been professional, compassionate and dedicated to best meeting the ever changing needs of my mother. I have always found the PSW's and Administrative Staff, pleasant, accomodating and professional. I honestly don't know how I would have managed throughout the last year without their assistance. I would highly recommend Home Care Assistance to anyone needing extra help in caring for an aging loved one. You couldn't be in better hands.”

    Karen MacDonald
    What our Clients Say

    “Home Care Assistance was a life savings experience for my mother and myself. My mother developed an incredible bond with her care giver Shelly. Home Care Assistance gave my mom dignity and provided me with a sense of relief in knowing that my mother's needs were being looked after. Shelly was always supportive and advocated for my mother when she could not. I am profoundly grateful to Shelly and Home Care Assistance in helping care for my mother during her elder years.”

    Disa Hansen

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    375 University Avenue East, Unit 104
    Waterloo, ON N2K3M7

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